Shipping policy

  1. Shipping Areas and Costs
    Shipping is available to the countries listed on our website. Shipping costs will be displayed in the shopping cart and at checkout during the ordering process.
  2. Delivery Times
    The delivery time depends on the destination country and the chosen shipping method. Estimated delivery times are visible during the ordering process.
  3. Shipping Service Providers
    Shipping is carried out with our logistics partners. After the goods are shipped, you will receive a shipping confirmation with a tracking number (if available).
  4. Customs and Import Fees
    For deliveries outside the EU, customs duties or import fees may apply, which are to be borne by the recipient.
  5. Undeliverable Shipments
    If a shipment is returned to us due to incorrect address information or multiple failed delivery attempts, we reserve the right to charge the buyer for the re-shipping costs.
  6. Transport Damages
    If a package arrives damaged, we ask that you immediately notify the shipping service provider as well as our customer service.
  7. Changes to Shipping Conditions
    We reserve the right to change the shipping conditions at any time. The current conditions can be found on this page.